A 50% deposit is required at the time of booking your event.  The remaining 50% is due the day prior to your event.  You will receive an invoice for online payment.

We accept all major credit/debit cards and ACH bank payments.

Delivery/setup will occur the day of your event, generally within 4-6 hours of event start time.

Takedown/removal will occur the day after your event, typically in the morning.

Timeframes for each will be confirmed when your event is scheduled based on day of the week and start time.

Setup/removal time can vary significantly depending on the quantity of items rented, but will usually be somewhere between 30 minutes and three hours.  

For instance, an event with only tables and chairs can easily be completed within 30 minutes.  However, a larger package with a tent and/or dance floor can take 2-3 hours.  We will provide our best estimate at time of event booking.

The price listed for each package includes all of the items stated in the package description, along with setup and removal of those items (tents/tables/chairs/etc).

Delivery within 20 or 40 miles of our location (78245) is included, depending on the package.  Delivery fees apply outside that radius.

Sales tax is NOT included in the package price and will be added to your invoice.

In order to ensure the best possible experience for you, we require your cooperation with the following:

• Someone over the age of 18 must be present during the setup and removal timeframes we provide you.
• All event areas must be cleared of any debris and prepared for setup prior to our arrival.
• You are responsible to have any utility (call 811 at least 3-5 days prior to event) and sprinkler lines located before setup.  All tents require anchoring with stakes 24"-36" in length.
• Grass should be cut at least 48 hours prior to setup to avoid staining tents and tablecloths (or your guest's shoes).
• Dogs must be properly secured during setup and removal.
• Remember to turn off sprinklers prior to event, if applicable.
• Fire pits and smokers must never be used under tents and should be kept at least 100 feet away to avoid staining the tent.
• All trash/decorations/personal items/etc must be cleared from tables and chairs prior to removal.
• Please do NOT wash tablecloths if rented for your event.  They can be left on tables and we will handle during removal.

At Alamo Premier Rentals, we want to make your perfect event as affordable as possible.  

We are proud to offer the following discounts:

• Package discount (reflected in website price)
• Multi-day discount (ask us about details and availability when scheduling your event)
• Military and first responder discount (upon confirmation of valid ID)
• Review discount (leave us reviews online and tag us on your social media)

All discounts are applied to the total price before delivery fee and taxes are added.

Once booked, all event cancellations are subject to a 25% cancellation fee.

Any cancellation less than ten (10) days prior to the event forfeits your 50% deposit paid at the time of reservation.

Whenever possible, and at our sole discretion, we will work with you to reschedule your event to avoid deposit forfeiture.

Cancellation via email is required.  We will confirm your cancellation request within 24 hours.

At this time, Alamo Premier Rentals does not offer customer pickup of rental items.  Any items rented will be delivered to your event location.  All delivery fees noted below are calculated based on your distance from our location (78245).

We offer free delivery within 20 miles for any event totaling $500 or more (pre-tax).  Events totaling $1,000 or more (pre-tax) qualify for free delivery within 40 miles.

Any events less than $500 will be charged the delivery fees below:

• 10 miles or less - ALWAYS FREE!
• 11-20 miles - $30
• 21-40 miles - $60
• Over 40 miles - Call for quote.